En

Services

Case Studies

En

Services

Case Studies

Tecnológico de Monterrey

Project Details

Monterrey, Mexico

Private University (Higher Education)

Tecnológico de Monterrey

Project Details

Monterrey, Mexico

Private University (Higher Education)

Tecnológico de Monterrey

Project Details

Monterrey, Mexico

Private University (Higher Education)

Empowering Digital Transformation with Specialized IT Staffing — without Increasing Headcount

Empowering Digital Transformation with Specialized IT Staffing — without Increasing Headcount

Empowering Digital Transformation with Specialized IT Staffing — without Increasing Headcount

Tecnológico de Monterrey partnered with EctoTec to meet the growing demand for specialized IT professionals across multiple digital projects — achieving a 4.6/5 satisfaction rating, minimal staff rotation, and faster project execution, all while maintaining headcount discipline.

Tecnológico de Monterrey partnered with EctoTec to meet the growing demand for specialized IT professionals across multiple digital projects — achieving a 4.6/5 satisfaction rating, minimal staff rotation, and faster project execution, all while maintaining headcount discipline.

Tecnológico de Monterrey partnered with EctoTec to meet the growing demand for specialized IT professionals across multiple digital projects — achieving a 4.6/5 satisfaction rating, minimal staff rotation, and faster project execution, all while maintaining headcount discipline.

Client Profile

Client Profile

Client Profile

Tecnológico de Monterrey is one of Latin America’s most respected universities, recognized for its innovation, research, and technological leadership. With over 90,000 students and a nationwide presence, the institution constantly advances its digital infrastructure while ensuring operational excellence and academic quality.

Tecnológico de Monterrey is one of Latin America’s most respected universities, recognized for its innovation, research, and technological leadership. With over 90,000 students and a nationwide presence, the institution constantly advances its digital infrastructure while ensuring operational excellence and academic quality.

Tecnológico de Monterrey is one of Latin America’s most respected universities, recognized for its innovation, research, and technological leadership. With over 90,000 students and a nationwide presence, the institution constantly advances its digital infrastructure while ensuring operational excellence and academic quality.

Challenge

Challenge

Challenge

As the university expanded its digital initiatives, it faced increasing needs for qualified technology professionals developers, project managers, UX/UI designers, and service administrators without expanding its permanent workforce.

As the university expanded its digital initiatives, it faced increasing needs for qualified technology professionals developers, project managers, UX/UI designers, and service administrators without expanding its permanent workforce.

As the university expanded its digital initiatives, it faced increasing needs for qualified technology professionals developers, project managers, UX/UI designers, and service administrators without expanding its permanent workforce.

Key challenges included:

  • Avoiding internal headcount inflation.

  • Maintaining continuity and quality in strategic projects.

  • Reducing time-to-hire for specialized roles.

Unresolved, these issues risked project delays, cost overruns, and diminished institutional agility.

Key challenges included:

  • Avoiding internal headcount inflation.

  • Maintaining continuity and quality in strategic projects.

  • Reducing time-to-hire for specialized roles.

Unresolved, these issues risked project delays, cost overruns, and diminished institutional agility.

Solution / Approach

Solution / Approach

Solution / Approach

EctoTec delivered its Specialized Staffing Service, combining targeted recruiting, agile matching, and continuous enablement:

Key solution included:

  • Sourced and validated top talent for roles including project managers (PMI and Agile), service administrators, front- and back-end developers, and UX/UI designers.

  • Implemented an on-demand staffing model aligned with project timelines and institutional governance.

  • Established continuous satisfaction checkpoints and performance monitoring mechanisms.

  • Ensured all assigned professionals adhered to institutional policies and security standards.

EctoTec delivered its Specialized Staffing Service, combining targeted recruiting, agile matching, and continuous enablement:

Key solution included:

  • Sourced and validated top talent for roles including project managers (PMI and Agile), service administrators, front- and back-end developers, and UX/UI designers.

  • Implemented an on-demand staffing model aligned with project timelines and institutional governance.

  • Established continuous satisfaction checkpoints and performance monitoring mechanisms.

  • Ensured all assigned professionals adhered to institutional policies and security standards.

Implementation & Timeline

Implementation & Timeline

Implementation & Timeline

The engagement followed an on-demand model, responding to each staffing request made by Tecnológico de Monterrey as projects evolved.

Each request was fulfilled under a strict SLA of 1–2 weeks, during which EctoTec sourced, assessed, and presented multiple qualified candidates per role.

All candidates underwent a careful multi-stage screening and interview process to ensure technical and cultural fit. Once selected, they participated in a structured onboarding program and received ongoing guidance from an internal EctoTec coach, promoting quick adaptation and sustained performance.

This agile framework allowed Tecnológico de Monterrey to maintain operational flexibility, reduce recruitment friction, and guarantee consistent quality across all roles.

The engagement followed an on-demand model, responding to each staffing request made by Tecnológico de Monterrey as projects evolved.

Each request was fulfilled under a strict SLA of 1–2 weeks, during which EctoTec sourced, assessed, and presented multiple qualified candidates per role.

All candidates underwent a careful multi-stage screening and interview process to ensure technical and cultural fit. Once selected, they participated in a structured onboarding program and received ongoing guidance from an internal EctoTec coach, promoting quick adaptation and sustained performance.

This agile framework allowed Tecnológico de Monterrey to maintain operational flexibility, reduce recruitment friction, and guarantee consistent quality across all roles.

The engagement followed an on-demand model, responding to each staffing request made by Tecnológico de Monterrey as projects evolved.

Each request was fulfilled under a strict SLA of 1–2 weeks, during which EctoTec sourced, assessed, and presented multiple qualified candidates per role.

All candidates underwent a careful multi-stage screening and interview process to ensure technical and cultural fit. Once selected, they participated in a structured onboarding program and received ongoing guidance from an internal EctoTec coach, promoting quick adaptation and sustained performance.

This agile framework allowed Tecnológico de Monterrey to maintain operational flexibility, reduce recruitment friction, and guarantee consistent quality across all roles.

Results & Outcomes

4.6 / 5 Satisfaction

Satisfaction from service stakeholders.

0% Critical Turnover

Talent stability ensured knowledge continuity.

Accelerated Delivery

Delivery of digital transformation projects.

Reduced Recruiting Effort

Reduced recruiting effort for HR and IT departments.

Headcount Neutrality

Scalable staffing without permanent hires.

“EctoTec’s staffing team has become a reliable extension of our internal capacity — responsive, skilled, and aligned with our institutional values.” IT Capacity Planning Manager, Tecnológico de Monterrey

Results & Outcomes

4.6 / 5 Satisfaction

Satisfaction from service stakeholders.

0% Critical Turnover

Talent stability ensured knowledge continuity.

Accelerated Delivery

Delivery of digital transformation projects.

Reduced Recruiting Effort

Reduced recruiting effort for HR and IT departments.

Headcount Neutrality

Scalable staffing without permanent hires.

“EctoTec’s staffing team has become a reliable extension of our internal capacity — responsive, skilled, and aligned with our institutional values.” IT Capacity Planning Manager, Tecnológico de Monterrey

Results & Outcomes

4.6 / 5 Satisfaction

Satisfaction from service stakeholders.

0% Critical Turnover

Talent stability ensured knowledge continuity.

Accelerated Delivery

Delivery of digital transformation projects.

Reduced Recruiting Effort

Reduced recruiting effort for HR and IT departments.

Headcount Neutrality

Scalable staffing without permanent hires.

“EctoTec’s staffing team has become a reliable extension of our internal capacity — responsive, skilled, and aligned with our institutional values.” IT Capacity Planning Manager, Tecnológico de Monterrey

Why It Matters

Why It Matters

Why It Matters

Through EctoTec’s staffing model, Tecnológico de Monterrey achieved a balance between agility and compliance, optimizing resource allocation and accelerating digital innovation while maintaining financial control.

Through EctoTec’s staffing model, Tecnológico de Monterrey achieved a balance between agility and compliance, optimizing resource allocation and accelerating digital innovation while maintaining financial control.

Through EctoTec’s staffing model, Tecnológico de Monterrey achieved a balance between agility and compliance, optimizing resource allocation and accelerating digital innovation while maintaining financial control.

Key Takeaways

Key Takeaways

Through EctoTec’s specialized staffing model, Tecnológico de Monterrey not only gained access to top-tier IT talent but also achieved measurable efficiencies in cost, agility, and operational performance. This approach demonstrates how a non-tech institution can advance its digital transformation agenda without the financial burden of expanding its permanent workforce.

Through EctoTec’s specialized staffing model, Tecnológico de Monterrey not only gained access to top-tier IT talent but also achieved measurable efficiencies in cost, agility, and operational performance. This approach demonstrates how a non-tech institution can advance its digital transformation agenda without the financial burden of expanding its permanent workforce.

30–50%

Labor cost reduction through near-shore IT staffing in Latin America.

20%

Productivity improvement due to process efficiency and specialized management.

20–30%

Overall operational cost savings for non-core digital functions when compared with full in-house staffing.

Want To Scale Your IT 0peration Without Increasing Headcount?

Want To Scale Your IT 0peration Without Increasing Headcount?

Want To Scale Your IT 0peration Without Increasing Headcount?

Empowering higher education through technology.

+1 (737) 217-7292

contacto@ectotec.com

Copyright © EctoTec 2025

Empowering higher education through technology.

+1 (737) 217-7292

contacto@ectotec.com

Copyright © EctoTec 2025

Empowering higher education through technology.

+1 (737) 217-7292

contacto@ectotec.com

Socials

Copyright © EctoTec 2025